The terms and conditions of your booking are found below. Please read carefully before making the reservation. We reserve the right to change any information contained within this website at any time, including these terms and conditions.
Booking with Noon Island Journey
Once you find the accommodation you wish to book, kindly complete our booking form with details of all members
of your party. You must be over eighteen years old. Your booking will be made directly with us. We will send you an
email advising if the accommodation is available for the dates you have requested. Upon confirmation, it is the
policy of our company to accept a deposit (see payment policy below) including accommodation and additional
services such as excursions and/or rent a car.
Contract of agreement
A binding contract only comes into existence once we have accepted your booking and sent you an e-mail or fax
confirmation. This contract is bound by the terms and conditions contained therein. Reservations are subject to
timely receipt of deposits. If the deposit and/or balance is not paid on time, we reserve the right to cancel your
booking. The date of the contract is the date that appears on the confirmation.
Payment policy
Written confirmation of booking should be sent via email to info@noonisland.com Payment can be made by bank
wire transfer or by most major credit cards in Euro currency. Bank fees are to be paid by the client.
A 30%-50% deposit is required upon confirmation with the outstanding balance 8 weeks prior to arrival.
Once payment is received, your booking is completely reconfirmed with the terms and conditions stipulated below.
Upon receipt of deposit, a notification confirming all details will be sent to you. If the balance is not received on
time, we reserve the right to cancel your booking.
A deposit of 30% -50% is required upon confirmation. Upon receipt of the deposit, we shall reconfirm the booking.
You must contact us immediately should there be any differences or queries. We do, however, reserve the right to
decline any booking request and will notify you accordingly.
Outstanding balance 8 weeks prior to arrival (or full payment if less than 14 days prior to arrival, depending on each
accommodation’s policy).
Insurance
We recommend you to have sufficient travel insurance to cover your holiday.
Force Majeure
Should a case of force majeure occur, we regret we cannot make any refunds or be responsible for any costs or
expenses may incur as a result. Compensation will not be payable and we will not otherwise be liable to you if we
are forced to cancel, delay, curtail or in any way change you booking due to ‘force majeure’. This refers to
circumstances beyond our control such as war or threat of war, terrorist activity, riots or civil strife, industrial
disputes, natural or nuclear disasters, fire, technical problems to transport, closure or congestion of hotel,
villa/apartment/ or adverse weather conditions and all similar events outside our control which prevent or affect
the performance or prompt performance of our contractual obligations.
If You Amend your booking
If you need to change some details of your booking, such as arrival date, number of persons or name we will do our
best to assist you. The price of your new holiday arrangements will be based on the prices that apply on the day we
receive confirmation of your change. If you want to change the accommodation of your booking at any time this will
be treated as a cancellation and subsequently a new booking. A revised e-mail or fax confirmation will be sent
showing the new details as appropriate. All alterations are effective only on the date when Noon Island Journey
receives written instruction. Please note that we cannot accept any correspondence or claims from any other
member of your party.
If We Amend or Cancel Your booking
If in the unlikely event we have to make a significant change to or cancel your booking, you will be notified as soon
as reasonably practicable of the circumstances giving rise to the significant change or cancellation, together with
our offer of alternative options of the same or higher quality for the price which you have paid. If you do not accept
the alternative option we propose, then you are entitled to cancel your booking and we will refund you in full,
including the deposit.
If You Cancel Your booking
If, for whatever reason, you cancel the booking, immediate notice via e-mail by the lead person, who filled in the
booking form, must be sent to us. Such notice of cancellation is only effective when received by us. The scales of
cancellation charges that will be levied for bookings are as follows:
Cancellation Policy
Web-site descriptions
The descriptions of resorts, accommodation, facilities and amenities are based on inspections made many months
before you go on holiday, and describe what exists at that time. Sometimes, especially in low season (1 March to 30
June & 1-31 Oct), facilities such as bars, taverns, sports facilities, water sports, swimming pools, discos and bus
services may not be available. If we become aware of any changes to our current web sites that might affect your
holiday we will advise you at the time of booking. If you have already booked we will advise you before your travel
as soon as reasonably possible.
Building work in Resort
Unfortunately this is a factor over which we have no control. However should building work begin in the area
nearby your accommodation and we feel this will affect your holiday we will advise you in advance.
General behavior
As a guest in another country, it is courteous to treat the local people and fellow travelers with respect. In the case
you disrupt or cause distress, are considered dangerous, abusive or threatening during your stay, your booking will
be terminated immediately. Any loss or damage, which you suffer through these actions lies solely with you. Our
clients book on the basis that they agree to abide by all reasonable directions given to them in connection with their
holiday.
Complaint procedure
Should you have a complaint about your holiday, please inform us immediately, and we will do our best to solve the
problem right away. (We cannot begin to resolve the problems unless we know they exist!). However, if it cannot be
resolved in resort you should e-mail or write to our office, within 21 days of your return, giving full details of your
complaint. Failure to report such incidents in resort or in writing will be considered invalid.
Breakage, Loss or Damage
Non Refundable
Our accommodations have a non-refundable charge, added to your invoice and payable with your holiday balance.
This charge, namely (ADW) – Accidental Damage Waiver, if necessary, will be used to cover accidental damages up
to the value of Euro 400 (total).
This waiver does not apply for damages due to negligence. Should damages occur in excess of Euro 400, you will be
responsible to pay the cost locally.
If you do break anything, please report it to the representative and property owner, they will advise you of the costs
involved.
Refundable
Our accommodations have a refundable charge, payable upon your arrival around 10-15% of the toal cost of the rental, paid via Credit Card or Bank Transfer.
The charges will be withheld from your card or bank account in order to cover any damage made to the property.
In case of no damage, the amount will be refunded to your bank account within 15 days.
If you do break anything, please report it to the representative and property owner, they will advise you of the costs
involved.
Special requests
If you have any special requests, please let us know at the time of booking and we will try our utmost to cater for
your needs, although this cannot be guaranteed.
Should you require a cot or a high chair at the villa, please request this on the booking form.
Pets
You must request approval in advance for any pets to be included in your booking and will only be accepted in
agreement with the accommodation owner.
Miscellaneous
The accommodation provided is for the use of those clients shown on the final e-mail or fax confirmation by us;
sub-letting, sharing or assignment is prohibited. You must notify us of any changes or addition of persons to your
booking.
Visa
It is your own responsibility to have the appropriate visa or other required documents from your country before
traveling to Greece.
Car/Scooter hire – General Conditions
All our rates are inclusive of unlimited mileage, third party liability and property damage insurance. Collision
Damage Waiver, ( C.D.W.), taxes and services for the Island of Corfu only. Please note that any damage to the
mirrors, seats (and general damages inside the car ), tires and the underneath of the car, is not covered by the
insurance and has to be paid directly by the client.
Free delivery or collection at Corfu airport or Corfu Town limits between the hours of 0800. – 21.00 hours.
Maintenance and oil, Corfu road map.
Drivers age : Minimum 23 years old with license held for a minimum of 2 years.
Drivers : Two drivers allowed.
Petrol: To be paid by the clients.
No roof racks available.
Rates are in the local currency of Euros.
Please note we cannot guarantee to provide specific types of car within a group.
The category of car included in the basic holiday price will vary according to the number of people in your party
(please see details in box under price charts as they vary across destination). Please note that infants have not been
included in this calculation – but they do occupy a seat, so this must be taken into account. You may feel you need
to upgrade your car to allow for luggage and overall space.